Discussion of ways that people have been wronged by companies. From spending hours with Dell support only to have no assistance, to all kinds of customers service issues from cable companies, credit card companies, retail, restaurants, etc and the ways that we can solve their problems.
The FTC sued Uber for burying cancellation behind 23 screens. Instacart quietly used AI to jack up your grocery prices. We break down how subscription traps and algorithmic pricing became the new consumer fraud—and how to fight back.